Wednesday, November 21, 2007

17 locals qualify for call center training

Tabuk City, Kalinga - Of 60 local applicants, 17 passed the rigid screening given by the Sutherland Global Services (SGS), a leading multi-national Business Process Outsourcing (BPO) firm, to prospective call center agents of the company during their recruitment activity conducted here November 7 and 8.

SGS recruitment assistant Lady Ferlyn Victoria said that the written exams and two oral interviews were intended to test the communication skills of the applicants.

Victoria informed the media that those who passed will now take a two to three weeks training in the call center site of the SGS in Clark, Pampanga adding that the qualifiers are virtually hired because it is very rare applicants would fail in the training stage.

Victoria said that aside from Clark, the SGS also has call center sites in Makati, Davao and Camarines Sur and is expanding its operations in the country where at present, it already employs 1,500 call center agents.

Loyda Saboy , Public Employment Services Officer-designate of Tabuk City said that if the qualifiers will be hired, their starting basic salary will be PI2,000.00 exclusive of allowances and other benefits.

Saboy said Tabuk facilitated the recruitment activity of the SGS by providing the venue, the snacks, coordination, advertisement and technical assistance and it was the Technical Education and Skills Development Authority (TESDA) which arranged the coming of the SGS to the city.

The locals who will be finally hired will join the over 17,500 professionals working for the company in its 18 delivery centers in India, the United States, Philippines, Canada, and Mexico. **Estanislao Albano , Jr., ZZW, Nov. 18, 2007